ISO 9001

Commitment to quality


Since the first release ISO 9001 over 30 years ago, more than a million organizations worldwide have adopted the principles and achieved certification to the requirements of ISO9001, making it by far far the world’s most internationally recognized and most established quality framework. The ISO 9001 standard can be applied to any type or size of organization, from small family businesses to the world’s largest corporations and government institutions. It provides a structured yet flexible framework for a customer-focused quality management system (QMS) that drives performance improvement. Today’s version (ISO9001:2008) provides organizations with a comprehensive process-focused framework upon which an organization can build business processes that lead to the successful achievement of organizational objectives.


ISO 9001 can help any kind of organization to improve customer satisfaction, motivate employees and promote a culture of continual improvement. The standard applies to the processes in an organization which have an impact on quality. It targets to continual improvement and customer satisfaction. The major clauses in the standard are:

  • Quality management system
  • Management responsibility
  • Resource management
  • Product realization
  • Measurement, analysis, and improvement

ISO 9001 is based on the following eight Quality Management Principles, which are incorporated within the requirements of the standard, and can be applied to improve organizational performance:

  • Customer focus
  • Leadership
  • Involvement of people
  • Process approach
  • System approach to management
  • Continual improvement
  • Fact based decision-making
  • Mutually beneficial supplier relationships

Key Benefits

Some of the direct benefits achieved by ISO 9001 certified companies include:

  • Proves your commitment to quality and customer satisfaction
  • Improves financial performance as studies have consistently shown that ISO 9001 certified outperform non-certified companies
  • Ensures your products and services effectively meet customer and applicable statutory and regulatory requirements
  • Helps improve your organizational performance and makes it easier to measure performance and better manage business risk
  • Enhances brand reputation and can be a useful promotional tool

Next Steps

 Download File

To download the PDF file on your computer, please right-click on the link and choose “Save”. If you prefer to preview the file online, please click on the link. PDF: ISO 9001

 Send Email

You can contact us through email for any request or information. Email: Alternatively, you can fill in the form in our Contact page.

 Direct Support

For immediate communication with us concerning Services, Support or Quotes, please call us on working hours by Telephone: (+30) 210-6047-411 or by Fax: (+30) 210-6046-507.

Comments are closed.

Copyright ©2011-2018 AVRV.
^ Back to Top

Who We Are

Financial Data

What We Do by Type

What We Do by Industry

PDF Download

Media Center


Contact Info

18, Agiou Thoma Str.
19004 Spata Attikis Greece
+30 210 60 47 411
+30 210 60 46 507